Those of you who have received beta invitations and are planning to order fabric this week through Spoonflower, be sure to get your order in before tomorrow (Monday) morning 8 am Eastern time. We’ve had a handful of people confused by the checkout process, which offers a choice between using a Paypal button and completing checkout on a PayPal page, or completing the order on the Spoonflower page using a credit card number (which is still processed by Paypal, by the way). All of the people who’ve gotten hung up here clicked the Paypal button. If you make an order and do NOT receive an order confirmation/receipt by email, then your order didn’t go through. In that case, go back to your account and go through checkout again — being sure to click through all the way to the confirmation page. We’ll make this process smoother soon!
NOTE: You’ll still be able to order fabric after Monday morning, of course — but it won’t be printed until next Monday. My advice is solely for those in a hurry to see their designs.
Hi,
I know this is a month-old post, but I placed my first order this week, and it shows up as pending in my Spoonflower account. However, I don’t see the transaction in Paypal? Should I place the order again? oh, and no confirmation e-mail.